I'm creating my own case resolution and it works fine, but I can't get the reload of the parent form to update with the new state?
My scenario
I’ve created a new entity that acts as an incident resolution form. I’ve moved resolve and cancel to this form to make it easier to use.
Resolving and all these processes work just fine but the last process of updating the parent form (the incident form) doesn’t really work. It updates the form, but not with the new state (closed/canceled).
I’m using: Jscript
window.top.opener.location.reload();
to refresh the parent form at the moment.
Any ideas how to solve this?