Hello All,
I am new in CRM 2011. My client want me to prepare monthly newsletter and configure it on CRM.
I have created html file and added in email template. We have "Send Direct Email" buttons on almost each entity. We can use that. But i am not aware how to send this newsletter email monthly automatically? Is there anything inbuilt functionality to do that?
One more thing, Can anyone tell me what configuration required in CRM 2011 to send emails? Because i send this email template in test account but didn't received any email. When i opened Closed Activities of that account, record is there which is saying"This message has not yet been submitted for delivery. For more information, see help". May be some configuration missing. It will be great if someone help me on this.
Thanks,
Ravi